Details

Full Description

ultimate.ai is the leading customer service automation platform. We use deep learning to transform how people work in customer service. Solutions like ours are driving the wave in intelligent CRMs. ultimate.ai's proprietary deep learning technology enables customer service automation in all languages. Automate first-line customer contact across chat, email and social; increase agent productivity by over 30% for complex cases; and continuously learns to improve the quality of automated and assisted support. For our enterprise clients, we lower costs and significantly boost customer experience. For the agents, we improve job satisfaction and provide freedom to focus on what really matters: the customer. In short: we help businesses scale their customer service with artificial intelligence.

Main category Data & AI

Intelligent Virtual Assistants

Company Name

Ultimate.ai

Bio

ultimate.ai is the leading customer service automation platform. We use deep learning to transform how people work in customer service. Solutions like ours are driving the wave in intelligent CRMs. ultimate.ai’s proprietary deep learning technology enables customer service automation in all languages. Automate first-line customer contact across chat, email and social; increase agent productivity by over 30% for complex cases; and continuously learns to improve the quality of automated and assisted support. For our enterprise clients, we lower costs and significantly boost customer experience. For the agents, we improve job satisfaction and provide freedom to focus on what really matters: the customer. In short: we help businesses scale their customer service with artificial intelligence.

Estimated Revenue

Less than $1M

Founded Date

2016

Headquarters

Helsinki, Southern Finland, Finland

Total Funding (USD)

$10 – $25M

Number of Employees

Nov-50

Website

http://www.ultimate.ai

LinkedIn Profile

https://www.linkedin.com/company/ultimate.ai/

Facebook Profile

https://www.facebook.com/ultiai

Industries

Insurance, Retail

Socials
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